I'm on sky(uk) network and not sure if that's causing the issue. By changing the definition of the device from mqtt switch to mqtt light, the device now works correctly with Alexa. Press Releases. If your Alexa has a red ring on it (in the case of an . Once the orange light turns off and on, the . If it isn't, add it again, and to ensure that it's working use Alexa to control it by repeating your initial inquiry. It should be back online and part of your network again. Click on Smart Home then Devices to see them. Open the Alexa app, look for "Skills And Games", find "Your Skills" and check that the device is still listed in there. 3.1) Solution. For more help, try our Echo & Alexa forum. Many times if there is a new update available, it will solve the connection problem. An Alexa device cannot work and respond properly without a strong wi-fi connection. If the Voice Scene doesn't show up on alexa . To fix your unresponsive Alexa device, check your power connections, check that your WiFi is working, check that the Alexa device is not located too far from the router and finally try rebooting your Alexa device. HA passes scenes as a light to Alexa (and Homekit), these can be turned on like a light, but they don't have a real state, so Alexa . If it does, the issue is with your Alexa smart product. Once you find the power button on your Echo device, press and hold this button for a while to turn off the device. Tap on Skills & Games. If the power goes out or the Echo gets unplugged, your Amazon Echo goes down. Hold the power button on the side of the smart plug for 10 seconds. 1) A red exclamation mark on the Wi-Fi symbol. Find the skill you're looking for, click on "Settings," and then "Disable Skill.". built-in hub to connect to Alexa. Follow these steps to restart your Alexa device: Press the power button on your Alexa device and hold it for some time to switch it off. All have been working for some time. Select "Kasa Smart" and tap on "Continue". It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. I have disable/enable the device to see if that would get it to work again, to no avail. New. If you plug it back in, and it's still not responding, try plugging it into a different outlet. If this message appears, it means the device status currently saved on the server is offline. If you find the device is actually offline, you can try the following troubleshooting method: Open Amazon Alexa App, tap on "Home" icon in bottom right corner. Unfortunately, once you have all of the above fixes ticked off, there really isn't too much more that you can do from the comfort of your own home. & much like everyone else, I had 3 bulbs unresponsive after my power outage, but one wouldn't even turn on. If . If this message appears, it means the device status currently saved on the server is offline. After renaming your device in any smart home app, you need to do two things: Delete the device from your Alexa app, then add it back. Updated: Jun 15, 2021. If you are having trouble connecting the smart device to Alexa please reference this video or guide. All Devices bed light Common functions Outdoor Temperature Outdoor PM2.5 Outdoor Air Quality 31.0°C Excellent Excellent Cloudy Alexa on this Phone Online. The red light shows that the device is muted, while the blue light indicates that the device is active. Since upgrading to .106 I also experience slow Alexa device responses and the grey bar in the Alexa app saying the device is unresponsive or Alexa voice responses that say "the device isn't responding". Alexa Device is Unresponsive with Tasks: Alexa App keeps crashing on Android Devices. It could be that something is wrong with your Echo. Title: LampUX-Alexa-2020.01.19 Created Date: 1/19/2020 11:24:58 AM . How to Fix Alexa. 2. 5 months ago. Scroll down this menu and tap Factory Reset. 04/01/2021. Make sure that the cord is securely plugged into both the Alexa device and the power outlet, and that the outlet is powered itself. The AI-based virtual assistant assists individuals listen to songs on-demand, make to-do lists . * 'Dimming' - Alexa, dim my livingroom light. Once the orange light turns off and on, the . When the message comes up you can not see the current state of the device. Add your device to "My Devices" page on Govee Home. Let the device be for a while. Restart your device to resolve most intermittent issues or if it is unresponsive. 1) Issue 1: Bulb/room naming confusion. 3. + $5.50 shipping. Written by Feit Electric. Open the Alexa app. Alexa also doesn't follow the same groups that your Lifx does (which is a pain), so you'll probably . 4. Select the ' menu ' option once the app is running again, and then press on 'settings.'. Fixing a slow Amazon Echo: option 3. If it does, the issue is with your Alexa smart product. Sign out of your Alexa App. Open the Alexa app, look for "Skills And Games", find "Your Skills" and check that the device is still listed in there. Most often, it will be due to a lack of power. Alexa works only when the device is connected to the internet properly. You get your choice of four Zigbee . Connect your hub here. Press Releases. Your Alexa device should begin to reset. However, if there is no update available, try restarting the Alexa app on . Disable the SIMPLEconnect skill from the Alexa app, then enable it again. - Reconnect Alexa (bulb on the whole time) go to . Written by Feit Electric. Network Light - This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs. Alexa just stays- "lights are not responding.. check your internet connect.." Alexa can control the Philips Hue lights without any issues. The orange light on your Amazon Echo means that your command for factory reset has been accepted and Alexa is going through the resetting process. As another user mentioned: Login into alexa.amazon.com on your laptop, click on Skills on the left nav, scroll down to the TP-Link Kasa icon, click it and click on DISABLE SKILL button at the top. 1) A red exclamation mark on the Wi-Fi symbol. Click "Enable To Use" and login again. First, check whether your Alexa device is muted. If your Kasa Plug is unresponsive, try unplugging it for about 10 seconds. If the bulb in question turns off, then the bulb did setup and the Echo device had the common false fail issue—where an Echo device will say it did not find the bulb when it in fact did. Once you know the name of your . After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. Once skill is disabled go back and re-enable it by clicking on Enable on the top right. Then plug it back in. 1. 05/31/2018. To restart your Echo device, you need to take the following steps: First, find the power button on your Echo device. . 1.The strip light isn't connected to the internet. The last resort to fixing a bulb is the same last resort to any other thing that . Tap on Your Skills. Alternatively, you can restore it to factory settings and try setting it up all over again. I have 2 Alexa and hue light. Reset both Alexa devices Configure spits out only one, "configure.," message for the device, nothing else. On the ISY Portal Authorization page, enter your ISY Portal user name and password. The Hunter Fan Team. Alexa Echo Dot Flashing Green Light? 2. Recently, my Philips Hue lamps/bulb. 2. ensure all devices listed on your Kasa account have "Remote Control" enabled. You may also notice that the light ring on the Echo doesn't turn blue when you say "Alexa" or the "Wake" phrase. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. 5. I use the word Grid instead) Avoid starting with a word that could be considered a music genre. The orange light on your Amazon Echo means that your command for factory reset has been accepted and Alexa is going through the resetting process. Click on the Wyze Skill. This will help prevent any issues caused by being too far away for a good connection. . It also works much faster than before. Here's what you gotta do: - With the bulb on, reset it. As of yesterday, 1/2/2016, it just stopped working. During a power outage, the processor that is inside Speaker will be unable to process instructions or connect to the WiFi. Clear the Data in the App. Then turn On your Sengled bulbs and the device you're controlling from. Alexa found the 3 newly reinstalled switches without a glitch. It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. 1. It was working fine until we had a power outage. I have been using Alexa for a long time without issue. 4. Discovery Channel must be The Discovery Channel, otherwise she'll run discovery every time. Tap Factory Reset again in the prompt that appears on your screen. Has been working great forever. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. 6. On the menu on the left, click Smart Home. Unplug the Device. Are you in trouble with your Alexa like Alexa Device Unresponsive, Alexa Device Offline, Alexa Not Responding, etc, then dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7 to fix Alexa App says Device is Unresponsive and Alexa Device Is Unresponsive. 5 ANNOYING Hue & Alexa Integration Issues (& How To Fix Them) Table of Contents hide. 1.1) Fixing this issue. Also, ensure you . Disconnect your device, restart your router, and then reconnect it to Alexa again. Also ensure that the "Sync with Nanoleaf Cloud" button is pressed after signing in. The first step is to perform a reset of the Echo, which will hopefully fix the issue. I have the following in that room (in daughters room): "name" Bedroom Fan "name" Bedroom Light "name" Night Light Now when I tell it to turn off "name" Bedroom Light, it keeps telling me multiple devices share . At this point, the best bet is to resort back to some of the older tried and true techniques. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Try Restarting and Resetting. 4. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". There are various reasons as to why this problem might occur. 2) The strip light cannot be controlled via Govee home . 2021/03/19. Unlink the Nanoleaf skill in the Alexa app and re-link it, then re-discover your devices. The only disadvantages: The management of alexa connected devices is more awkward, you have to restart home assistant for every change. 4. in the Alexa app sign out of Kasa and then back in to resync the devices . The behavior for me is fairly consistent at least: If Alexa hasn't interacted with a device in several days, the first call will say "Device isn't responding" but will actually execute the command after it says this. 3) Issue 3: Hue Routines can't be triggered in Alexa. 4. After some time, reinsert the cables and power on the router, connect with your control device and use the enabled control method on the device to test if the smart lights begin to respond. Tap the Devices option at the bottom bar of the app. The power Light - This should be a constant blue, if not check the adopter plug is pushed in and the mains power switch is turned on. For more help, try our Echo & Alexa forum. Fortunately, we also provide a guide to getting a refund out of Amazon after 30 days have . After authorized successfully, the App will remind that "TP . Check The App On Your Smartphone. Select Devices on the bottom bar. In this tutorial, I'll show you how to reconnect Philips Hue Lights back to Philips BT app and Alexa (Echo or Echo dot). Why is the device displayed in the Alexa/Google Home App as an incorrect category or does not display the current status of the device (for example: the brightness of the light, the temperature of the thermostat)? Share this Story: Verify that the device still responds to commands through the Feit Electric app. Followers 8. Check your device's . Reconnect Wi-Fi. When you re-enable it, it'll reauthenticate to your Alexa Skill to your Lifx account/bulbs and should recognize them as new devices. If the Alexa devices finds the bulb, setup is complete. Once disabled, tap on Enable to Use for the Wyze skill. Govee Devices compatible with Alexa: lights, plugs, switches, thermo-hygrometer, home appliances. Then click the "+" icon in the upper right corner and select "Add Device". Check "Devices" to make sure the device you disabled is no longer there. Scroll all the way . To restart your device: Unplug your device or the power adapter from the power outlet. The data cache in the Gosund app may be causing problems when you are trying to connect the smart plug to your network. Use the following tips if your Alexa stops working or is slow to respond to your commands. Click on "Your Skills". Why the device doesn't execute the commands of Alexa Echo/Google Home? To reset a Sengled bulb, turn the light off and on 10 times (best to use a light switch or power strip for this). switch off the Smart light bulbs (do it from the wall switches or unplug the power cord). Alexa/Google home is unresponsive. The Alexa App's screen displays "Device is unresponsive"? Now you can control your device via Alexa! I then asked Alexa to voice control the devices as before, and SHAZAM -- the switches are NO LONGER UNRESPONSIVE, but rather working perfectly again. Last night, one of the light bulbs would not respond via Alexa. But if the Alexa devices says she did not find any devices, say "Alexa, turn all lights off". 3. 2021/03/19. Your device's settings menu will open. Open the Alexa app. 2 Images. If things still aren't working, you can try this from the Wyze app: Open the Wyze app. 2. It works perfectly fine using the Kasa app. Once you know the reason, it can be quite easy to fix it from there. I have a Caseta System integrated with Amazon Alexa. Choose Echo & Alexa. Select the name of your Echo device and then scroll down to Factory Reset. After the first "not responding" command, subsequent commands to the same device execute instantly. So, if your Alexa server is unresponsive, check if the internet access is good. If you have existing iDevices products connected to Alexa and you've added a new product, visit: Adding and Renaming Products with Alexa . For devices with removable batteries, remove and reinsert the batteries to restart the device. Sengled Smart LED Light Bulb Bluetooth Mesh 2 Pack That Works with Alexa Only. Then plug it back in. Seller 100% positive. So please check if the strip light is connected to the internet or not. Giving Alexa a factory reset shouldn't happen too often, b. If your Amazon Alexa app is still not working, you can also try logging out of it to make it respond. 2) Issue 2: Alexa thinks there's light bulb duplicates. 1.The strip light isn't connected to the internet. Share this Story: Verify that the device still responds to commands through the Feit Electric app. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. Restarting the device is one of the quickest and easiest solutions. I hope this helps someone out there! Turn off the device you're controlling the Sengled bulbs from (smart speaker, tablet, or mobile phone). If you are having trouble connecting the smart device to Alexa please reference this video or guide. After recent Alexa updates, bulbs were reported by Alexa as 'unresponsive'. When it fails to reach the Internet, it is unable to send . If it doesn't, it's time to get in touch with Amazon about a replacement. Try to disable the Lifx Skill to have Alexa unlink it from your account, and re-enable it. After that, disconnect the power cord of your Echo device from the plug point. Restart your device to resolve most intermittent issues or if it is unresponsive. . Click "Disable Skill". Despite this being a common issue, it can sometimes be very frustrating. Sometimes, the easiest solution is the best one. Alexa has the Netgear skill properly added and my router is connected. Tap on the three lines in the upper left-hand corner. If it isn't, add it again, and to ensure that it's working use Alexa to control it by repeating your initial inquiry. . After switching, I have not had any unresponsive devices. Disconnect the power source to your device by unplugging it. The Zigbee devices are also unresponsive in Hubitat; no response at all, not even log entries, when clicking ON, OFF, or REFRESH on the device page. The devices you have configured in ISY Portal will be imported in the Alexa App. Go to the Alexa app, click on "More," "Skills & Games," and "Your Skills.". To do so, remove all the cables or press the power off button on the router to turn it off. Though, if the app is entirely unresponsive, you might have to force close it first. You can use the Halonix wifi APP to control smart devices such as Halonix Prizm Smart LED bulbs in your home,office and other places by your voice through Amazon's Alexa. Tap on Wyze and then Disable Skill. I'm getting the same intermittent "Server is unresponsive . Amazon Alexa is a preferred voice aide that has completely transformed the performance and also the performance of clever home tools. First, make sure you keep your phone within 30 feet of your smart plug during setup. If the device is listed in Alexa's . If you no longer pay, you no longer contribute to the project economically. 1. Importantly, it is now advertised in /api/pi/lights as: type: "On/off light" it was previously advertised as: type: "Dimmable light" This clearly changes how Alexa attempts to interact with it. Select Devices on the bottom bar. Then click Discover Devices. Select the name of your Echo device and then scroll down to Factory Reset. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. Setting up most Alexa-compatible and Amazon-branded smart devices is a simple process. I have tried the below; Reinstalled all apps. 2) The strip light cannot be controlled via Govee home . Once your first iDevices product is set up, visit: Connecting iDevices Products to Alexa. In the primary pane, click Devices. Click on ISY Optimized for Smart Home V3 and then Enable. However, an unresponsive Alexa light may simply be because you have the device set to not respond to your voice. Next, head over to Alexa's web interface (yes, that's a thing), then follow these steps: 1. I've tried other firmwares as well. "Alexa, ask Harmony to turn on sports", "turn up the volume", "pause" or "turn off the TV" When Logitech Harmony and Amazon Alexa work together, you bring the power of voice to your home entertainment center. The Weather Channel won't work, try TWC. There are steps you can take to ensure a smooth setup. The Alexa app shows a message "Device Unresponsive". My internet connection is fine and lights turn off and on via Lutron App, however does not work with Alexa anymore. All other Alexa skills/devices work perfectly fine, but the Netgear router always shows unresponsive. Alexa works only when the device is connected to the internet properly. I was able to work around this by changing the device type to 'ZLL White Color Temperature Bulb' and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to 'forget' from the full web UI, not the phone app). The most likely cause of Alexa devices going offline is that the Alexa app on your smartphone is out of date. 04/01/2021. Some examples of the possibilities are. So please check if the strip light is connected to the internet or not. However, errors do happen. * 'Off' - Alexa, turn off my livingroom light. The bulb might be unresponsive due to a few reasons which could be: The bulb switched off at the mains. To restart your device: Unplug your device or the power adapter from the power outlet. "Alexa, ask Harmony to turn on sports" can power on your TV, set your stereo to surround sound, lower your window shades and even set your table lamps to your team colors. Unplug the Light Panels, wait 10 seconds and then plug back in. . If things go wrong, you may need to reset your Amazon Echo speaker to get things back on track. 1 yr. ago. Tap All Devices and choose your Alexa device from the list. Tap on Disable. For devices with removable batteries, remove and reinsert the batteries to restart the device. To do this, go to the Alexa app, tap More, Skills & Games, then tap Search . Sign out of your Nanoleaf Account on the Nanoleaf App and Sign back in. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. The device will restart and illuminate a green light on the side. Avoid the trailing word "Mix" (DirecTV has mix channels. Select Settings on the Skill detail page, then choose Disable Skill (from the Alexa website, select Disable Skill). The lights work fine via WiFi on the native Govee app. Product name is not understood by Alexa: Depending on what you named your device, Alexa may have a hard time . Replace Your Bulb/Contact Support. 3. 3. check if you can control the devices remotely via the Kasa Smart app. Click "Works With". Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". 3. 05/31/2018. Following installation, I asked Alexa to "Add Devices". Alexa/Google home is unresponsive. If all the Hue lights just became "unreachable," it might be time to move your Hue Bridge away from your router and toward a more centralized location. I deleted the device and re-installed to no avail. Along with the continuous power, these devices also need to be connected to the WiFi. Past logs show where I turned off a Zigbee bulb hours earlier; nothing seen Zigbee-wise since. $12.50. If you find the device is actually offline, you can try the following troubleshooting method: 4. (You do this by turning it quickly on and off about 10 times, leave it on and if you did it correctly it should blink 3 times. If the device is listed in Alexa's . Why is Alexa not responding after I renamed my device? 2.1) The solution. Fixing Unresponsive Hue Light Bulb. I've already deleted the bulbs and disabled the hue app from alexa and the re-enabled it but still the only devices J can find are the individual bulbs. And it is cheaper. Check to see if the app needs any updates. Go to the Devices section of the Alexa app, and confirm that the Smart Home devices that are unresponsive are now no longer listed in the app - if they still appear, select each device and delete them (Please note this step can . Wait at least 30 seconds. if it doesn't, just try again) - Leave the bulb on and disconnect your Alexa device for about 30 seconds. If still not working share the results of these steps as well as what Alexa product you are using. When successfully reset, the light should blink close to 5 times, letting you know you have reset the bulb. The router serial number in the description even matches correctly, and the network names show up, how "Device is unresponsive" and . Make sure that "Alexa" shows up as "Linked" (If not, click "Alexa" and go through the process to . Choose Echo & Alexa. Finally try to control it again from the Alexa app. * 'On' - Alexa, turn on my livingroom light. Open "Alexa" app, search for "Govee Home" skill, and enable it by signing in your Govee Home account. The devices still respond to voice commands. It should be back online and part of your network again. Updated. 1-8007956963 Alexa Flashing Green .
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